In an ever changing healthcare industry, where legislations constantly change and the cost of healthcare is ever rising, this is difficult to say the least but through hard work, dedication and more than 118 years of experience to fall back on Medihelp overcomes these challenges with effortless ease and continue to make quality healthcare more accessible to all South Africans.
They like to think of their relationship with their members as a partnership by providing members with innovative products and services. With this Medihelp is able to secure customer loyalty. Their claims payout is one of the best in the country.
Medihelp has once again been awarded an AA-rating from Global Credit Rating for outstanding financial performance. Because their solvency rate is above the mandatory 25%, they have one of the country’s highest “accumulated funds per beneficiary”.
Medihelp’s Mission & Vision
They want their members to “be healthy with Medihelp”. Through experience, hard work and determination the scheme ensure the best possible healthcare benefits for their members.
They aim to keep our medical aid membership fees as low as possible by using member contribution appropriately and keeping administrative cost to an absolute minimum. It is the scheme’s mission that every member receives more quality healthcare for their contribution.
Giving peace of mind to all of their members by providing medical aid cover they can rely on.
The medical aid scheme believe in offering true value for money when it comes to client services as customer satisfaction is of the utmost importance. They set themselves apart from the rest. Before any action is taken the needs of the member are carefully considered. If service experience has taught them anything it is that a little compassion can go a long way.
All Medihelp members have access to quality healthcare service by a network of pre-approved service providers. Medihelp benefits include in and out of hospital benefits, specialised visits, dentistry, eye care, maternity benefits, GP visits and basic day-to-day.
Medihelp understand that a person’s life never stays the same and that healthcare needs change according to life stages. Medihelp healthcare plans are not “one size fits all”. Each one has been specifically planned to provide cover for a variety of needs in different life stages.
Medihelp’s Medical Aid Plans
Medihelp medical aid benefit schemes have been specifically formulated to provide the best possible healthcare benefits to the member regardless of income ratio.
MedVital presents an economical healthcare solution that provides coverage for minor medical expenses, private hospitalisation, and emergency medical services. By selecting MedVital Elect, the network alternative of this plan, you can enjoy a 25% reduction in costs. This option offers a more affordable approach while still ensuring access to necessary medical services and facilities.
Medihelp’s premium plan provides the highest level of coverage for medical emergencies, private hospitalization, and preventative care. It also offers significant benefits for acute and chronic medicine, radiology, pathology, and other everyday medical expenses. This comprehensive plan ensures that you have comprehensive protection and support for a wide range of healthcare needs, providing peace of mind and reassurance for you and your family.
Medihelp Contact Details
|Customer Care||086 0100 678|
Mondays to Thursdays: 07:00 to 17:00
Fridays: 08:00 to 16:00
|Brooklyn (Head Office):||189 Clark Street, |
Hours: 08:00 – 15:00 (Monday to Friday)